Introduction
At Hotel Cas Ampa Zikatela, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our website, booking platforms, or services.
1. Information We Collect
Personal Information
We may collect data such as:
- Full name
- Address
- Email address
- Phone number
- Payment information
when you make a reservation, fill out a form, or contact us.
Browsing Information
We also collect data related to your interaction with our website, such as:
- IP address
- Browser type
- Pages visited
- Time spent on the site
2. Use of Information
Service Delivery
We use personal information to:
- Process and confirm bookings
- Respond to inquiries
- Provide customer support
Website Improvement
Browsing data helps us enhance user experience and optimize site performance and content.
Marketing
With your consent, we may send you promotions, offers, or news related to the hotel.
You can unsubscribe at any time.
3. Information Sharing
With Platforms and Providers
We may share your data with:
- Booking platforms (OTAs)
- Third-party service providers (payment processors, web hosting services)
All are required to protect your data and use it solely for the purposes specified.
Legal Obligations
We may disclose information if required by law or necessary to protect our rights, your safety, or the safety of other guests.
4. Data Security
Security Measures
We implement advanced technical and organizational measures to prevent unauthorized access, misuse, or loss of your data.
Data Storage
Information is stored on secure servers and is only accessible by authorized personnel.
5. Your Rights
- Access and Correction: You may request access to or correction of your personal data if it is inaccurate.
- Deletion: You may request the deletion of your personal information, subject to legal requirements.
- Objection: You may object to the use of your data for direct marketing purposes.
6. Use of Cookies
Cookies
We use cookies to enhance navigation and site functionality.
They are small files that store information about your online behavior.
Managing Cookies
You can manage or disable cookies through your browser settings.
Please note that some site features may be affected.
7. Changes to the Privacy Policy
Hotel Cas Ampa Zikatela reserves the right to update this policy at any time.
Changes will become effective once published on our website.
We recommend reviewing it periodically.
8. Contact
If you have questions or concerns about this Privacy Policy, you can contact us:
📧 casampazikatela@gmail.com
📱 +52 954 139 5447
📍 Brisas de Zicatela, Puerto Escondido, Oaxaca, Mexico
Thank you for choosing Hotel Cas Ampa Zikatela.
We are committed to protecting your privacy and ensuring the security of your personal information.
